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Privacy Policy

Personal Information
Pet smile may store the following personal information about its registered users:

  1. Name
  2. Address
  3. Postcode
  4. Telephone number
  5. Email Address
  6. Pet Smile Account Password
  7. Products viewed
  8. Products ordered
  9. Searches made

This information may be used by pet smile to:

  1. Personalise the online experience of its registered users
  2. Contact registered users when it is required
  3. Send products purchased by registered users
  4. Track orders
  5. Enable access to web services and features

This information may also be used by registered vets and services to:

  1. Make changes to products and services that are available

Other Information
Pet smile may store the following information about both its non-registered and registered users:

  1. Time and date of a visit to the website
  2. Duration of a visit to the website
  3. The web browser which was used to view the website
  4. The machine operating system which was used to view the website
  5. Country from which a request to view the website came from
  6. Information about where the website has been connected to from, for example: a search engine, a link on another website or direct access
  7. Products viewed
  8. Searches made

This information may be used to:

  1. Analyse web traffic
  2. Change marketing strategies
  3. Change our most popular products

Information listed above as personal information will be stored on a password protected server. Pet smile will take precautions to make sure that this information is kept secure and up to date.

Pet Smile Month is registered as a Data Controller under the Data Protection Act with Registration number Z7886166. Our handling of personal data is strictly governed by the provisions of our registration and the Act itself. Further information on the Data Protection Act and our registration can be obtained from the Information Commissioner's Office (

Pet smile will not pass your details on to any unapproved third party.

Updating This Privacy Policy
Pet smile may update this privacy policy at any time, please check this page occasionally to make sure that you are familiar with any changes.

If you have any queries regarding this privacy policy or your personal information, please email

Most Popular Products

Dental Gel 1-TDC - 60 capsules

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New Product

Hello PetSmile "Just to say a big thank you for your easy fast and efficient service for my order of dental gel capsules i will certainly use you again."
Kind regards , Derek John